Your privacy matters to us. This Privacy Policy explains what personal information amber game collects, how we use it, who we share it with, and how we keep it safe. By using our platform, you agree to the practices described here. We encourage all Filipino players to read this page carefully so you know exactly how your data is handled.
When you register and use amber game, we collect certain personal information to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser, and session activity logs. This technical data helps us detect fraud, improve platform performance, and personalise your experience. We only collect information that is necessary and proportionate to the services we provide to players in the Philippines. You may be asked to submit identity documents such as a government-issued ID when verifying your account or processing a withdrawal.
The personal information we collect is used to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our regulatory obligations. We also use your data to send you important account notifications, respond to support enquiries, and detect any suspicious or fraudulent activity on the platform. Where you have opted in, we may use your contact details to send you updates about new features, promotions, or platform changes — you can opt out of these communications at any time. We use aggregated, anonymised data to analyse platform usage and improve the overall experience for all players. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected.
amber game does not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification providers, and customer support tools — all of whom are bound by strict confidentiality obligations. We may also disclose your information to regulatory authorities or law enforcement agencies where required by applicable Philippine law or court order. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable data protection standards. We take reasonable steps to ensure that any data shared externally is protected at all times.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly recommend that you use a strong, unique password and keep your login credentials confidential. Sensitive payment data is handled through encrypted channels and is never stored in plain text on our systems. While we work hard to protect your data, no online platform can guarantee absolute security, and you use the service at your own risk in this regard. If you suspect that your account has been compromised, please contact our support team immediately. We will investigate and take appropriate action as quickly as possible.
As a player on amber game, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate. You may also request the deletion of your account and associated personal data, subject to our legal and regulatory retention obligations. If you wish to exercise any of these rights, please contact our support team by email at support at ambergame.app. We will respond to all data-related requests within a reasonable timeframe. You also have the right to withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out before withdrawal. For any questions about how your data is handled, our support team is available to assist you.
amber game uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse howthe platform is used so we can continue improving it. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where players may be experiencing difficulties. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use amber game, you consent to our use of cookies as described in this policy.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years in line with anti-money laundering requirements applicable in the Philippines. When your data is no longer needed, we securely delete or anonymise it so that it can no longer be linked back to you. You may request early deletion of your data by contacting our support team, though we may be unable to fulfil such requests where retention is legally required. We periodically review the data we hold to ensure we are not keeping information longer than necessary. Our data retention practices are designed to balance your privacy rights with our compliance obligations.
amber game is strictly intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated information. Parents and guardians are encouraged to monitor their children's online activity and to make use of parental control tools where available. If you believe a minor has accessed our platform, please notify us immediately at support at ambergame.app so we can take prompt action. Protecting young people is a responsibility we take very seriously.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players by email or through a prominent notice on the platform. The date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically so you remain informed about how we protect your data. Your continued use of amber game after any changes are posted constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to our support team by email at support at ambergame.app. We aim to respond to all privacy-related enquiries within a reasonable timeframe. For questions about responsible gaming or self-exclusion, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common topics. We are committed to handling your data with transparency, care, and respect at all times.
Here's a quick summary of how amber game handles your personal information as a Filipino player.
All sensitive data is transmitted over encrypted connections and stored securely on our servers.
Access, correct, or delete your data at any time by contacting our support team directly.
We never sell your personal information to third parties — full stop.
We notify you whenever this policy changes so you're always in the loop.
Check our FAQ for quick answers or head back to the homepage to explore everything amber game has to offer Filipino players.